We are committed to safeguarding the privacy of our clients and partners personal data; in this policy we explain how we will treat your personal information.
We have revised this policy to include the most recent GDPR requirements which aims to protect the privacy rights of an individual, but not a business.
We may collect, store and use the following kinds of personal information:
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
Personal information submitted to us will be used for the purposes specified in this policy or on the relevant pages of the website.
Personal data must be adequate, relevant and not excessive. We collect the minimum amount of information that we need to carry out our business. This would be names, phone numbers, invoice and shipping addresses, email addresses, job roles, website address, business sector and where applicable existing software and related hardware products needed to provide the services that we provide.
We may use your personal information to:
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
As the Data Owners we are fully aware of our responsibilities under the Data Protection Act and GDPR legislation and are registered accordingly with the ICO and follow their procedures and protocol. ICO Registration Number: A8327105
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
Except as provided in this policy, we will not provide your personal information to third parties.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: [the United States of America, Russia, Japan, China and India].
Should the case arise that your information needs to be transferred outside of the EEA for a specific enquiry you have made with us we will make you aware of this beforehand.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section 5.
This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
Personal data must be kept accurate and up to date. We aim to hold the most factually and up to date data, based on information given to us initially or by further communications and research. Individuals can easily rectify this via phone calls or email.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy [by email or through the private messaging system on our website].
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
A temporary cookie will be held containing information entered on our enquiry form. This is not persisted
We do embed Youtube videos on teh site. Youtube may well create cookies for its own purposes but we do not use or persist them
Most browsers allow you to refuse to accept cookies; for example:
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer; for example:
Deleting cookies will have a negative impact on the usability of many websites.
This website is owned and operated by Cindercone Limited.
Registered in England & Wales no. 4532325
You can contact us using the details on our Contact Us page